Macy’s is Hiring!
Available positions will vary by location by may include regular, seasonal and flexible work team positions in both retail sales and retail stock.
Our associates are an integral part of bringing the magic of Macy’s to life, and they perform a number of functions that are critical to offering our customers the best experience when they shop in our store. While all Macy’s positions require working as part of a team to meet department and store objectives, individual responsibilities will vary depending on position.
For a complete list of all Macy’s employment opportunities, please visit macysJOBS.com. All current seasonal employment opportunities are featured on holiday.macysJOBS.com.
Seasonal associates perform the same tasks and functions as a regular associate in the same role, but for a temporary period of time, typically through December 26, although some positions may work a few weeks longer. The number of scheduled hours each week may vary depending on need or position type.
In order to present our customers with a magical shopping experience, our associates may be scheduled to arrive prior to store opening or to remain after store closing. Retail schedules may include early mornings, evenings, weekends, holidays, and busy events such as the day after Thanksgiving and the day after Christmas.
Listed below are some of essential functions for the sales and stock positions:
Essential Functions Selling:
- Meet and make a connection with customers, ask questions and listen to shoppers’ needs, then give options and advice on meeting those needs
- Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy’s, and the purchase
- Maintain selling floor presentations and fitting rooms
- Learn Macy’s systems and procedures to enhance selling efficiencies and complete support duties
- Perform other duties as assigned
- Regular, dependable attendance and punctuality
Essential Functions Stock:
- Assist in price changing execution
- Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
- Learn Macy’s systems and procedures to enhance selling efficiencies and complete support duties
- Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
- Assist in the preparation of merchandise for shipment to customers
- Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
- Perform other duties as assigned
- Regular, dependable attendance and punctuality
Below is a non-exhaustive list of the qualifications for selling and stock functions:
Qualifications:
Education/Experience
- Previous retail sales experience preferred, but not required
Communication Skills
- Strong interpersonal and communication skills
- Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to effectively communicate with customers, peers, and management
- Ability to communicate on the telephone with proper etiquette
Mathematical Skills
- Basic math functions such as addition, subtraction, multiplication, and division
- Able to use a calculator and calculate percentages and ratios (Selling)
- Must be able to make change in American monetary units (Selling)
Reasoning Ability
- Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
- Ability to work as part of a team, and take initiative independent of direct supervision.
- Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures
Physical Demands
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
- May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Vision abilities include close vision, color vision, depth perception, and ability to adjust focus
- Involves lifting at least 30 lbs. (Selling) and up to 50 lbs. (Stock)
Other Skills
- Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.
Work Hours
- Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas.
- Available to work a variety of hours, which may include early mornings, evenings, holidays, or weekends. Hours are subject to change based on business need.
Macy’s is an Equal Opportunity Employer,
committed to a diverse and inclusive work environment.